Shipping Policy

Ticket Delivery Methods

At ShowMyEvent, we offer various ticket delivery options to ensure you receive your tickets securely and conveniently. Our delivery methods are designed to provide maximum flexibility while maintaining the highest security standards.

1. Digital Delivery (E-Tickets)

Instant delivery to your registered email address
Available immediately after payment confirmation
Printable PDF format or mobile device display option
Secure QR code technology for validation
No additional shipping charges

2. Express Physical Delivery

Premium courier service
Delivery within 1-2 business days
Track and trace facility
Signature required upon delivery
Available for Singapore addresses only

3. Standard Physical Delivery

Regular postal service
Delivery within 3-5 business days
Tracking number provided
Available for Singapore addresses

Delivery Timeframes

Our delivery timeframes are carefully structured to ensure you receive your tickets well before your event:

Delivery Method	Processing Time	Delivery Time	Total Time
Digital Delivery	Instant	Instant	Immediate
Express Physical	1 business day	1-2 business days	2-3 business days
Standard Physical	1-2 business days	3-5 business days	4-7 business days

Shipping Rates

Our shipping rates are structured to provide value while ensuring secure delivery:

Digital Delivery (E-Tickets): Free
Express Physical Delivery: SGD 15.00
Standard Physical Delivery: SGD 5.00

Tracking Your Order

We provide comprehensive tracking services for all physical ticket deliveries:

Tracking numbers are sent via email once your order is dispatched
Real-time tracking updates available through our website
Email notifications at key delivery milestones
Customer support assistance for tracking queries

Delivery Restrictions

Please note the following delivery restrictions:

Physical delivery is currently available only within Singapore
P.O. Box addresses are not accepted for Express Delivery
Digital delivery is available worldwide
Some premium events may require specific delivery methods

Contact Information

For any shipping-related queries, please contact us:

Email: info@ShowMyEvent.com
Address: 3804 Edmonton Trl, Calgary, AB T2E 5T6, Canada
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (Singapore Time)